Expertise & Journey
Information Technology Security Engineer
Nanox Philippines, Inc.
June 2025 - Present
Mabalacat, Pampanga
Key Achievements & Responsibilities:
- Reduced average ticket resolution time by introducing standardized troubleshooting steps and knowledge base articles
- Monitored and maintained 100+ PCs, ensuring >99% availability for critical workstations during business hours
- Implemented automation scripts for bulk user provisioning and reporting tasks
- Created Radmin automation for server monitoring and maintenance
- Led in-house training sessions for end-users, improving Office productivity and reducing repetitive support tickets
- Assisted in improving internal web applications' reliability by identifying and reporting recurring errors to developers
IT Support / Developer — Internship
Various Projects & Freelance
January 2025 — April 2025
Lubao, Pampanga
Key Responsibilities:
- Resolved hardware/software issues across multiple environments
- Installed and configured CCTV systems for security monitoring
- Organized large digital archives and implemented efficient data management systems
- Assisted in inventory management and maintained e-commerce backends
- Developed automation tools to streamline IT operations
Education
Pampanga State Agricultural University
2021 — 2025
Bachelor of Science in Information Technology
- Graduated with comprehensive knowledge in software development, networking, and system administration
- Completed capstone projects in adaptive brightness systems and productivity applications
- Participated in multiple programming competitions and innovation challenges
Competitions & Achievements
Pampanga State Agricultural University
2021 — 2025
- Philippine Start-up Challenge — Regional Pitch (Oct 2023)
- PSAU Creativity & Innovation Day — Pitch (Apr 2024)
- TOPCIT — Level 4 IT Competency (Apr 2024)
- DICT Programming Course — Accredited (Sept 2024)
Programming Languages
Python
JavaScript
TypeScript
HTML/CSS
SQL
Java
Shell Scripting